These Reviews Make Our Hearts Soar!

We Always Strive for Top-Flight Experiences

No other HVAC/plumbing company in this area can match our combination of personal service, exceptional workmanship and quality materials. Check out what your friends and neighbors are saying about working with us.

4.7
Based on 322 reviews
Rick Brown
Rick Brown
21:37 03 Nov 22
Water heater repair. This company provides very good service and are available on an emergency basis weekends and after business hours. Byron did a great job working on our water heater very polite and professional. I would recommend this company as we have been using them for 21 years ever since we moved into our home. Never had a bad experience yet 😃
Kathy Michalski
Kathy Michalski
18:16 23 Oct 22
Matheson Heating, Air and Plumbing just installed an HVAC system in our home today. The sales rep Chris, the lead installer Dakota, and their whole team were all prompt, courteous, professional, and very knowledgeable. We are very pleased with the job they all did and highly recommend them.When our water heater began leaking and also needed to be replaced, we called Chris at Matheson Heating, Air and Plumbing, a company we knew we could trust. As scheduled, the technicians, Dakota and Colin, were prompt, polite and professional, and did another great job installing a new water heater for us.
David Forsman
David Forsman
23:35 18 Oct 22
I had Chris from Matheson come and give me a cost to update my HVAC system. It was 10 + years old and needed repairs.. I elected to replace everything. The date the crews were to do the replacement they were prompt I was told 8 AM it was 8 AM the crew members knew what needed to be done one went outside and removed the coolant and unit, one other removed the old furnace another installed the intake and exhaust work. It went like clock work. I could say nothing but perfect. Chris even completed and submitted rebate papers for Detroit and Consumers Power. The local inspector came by the next day and said I don’t know why I follow they guys I never find anything.
Kathy Michalski
Kathy Michalski
21:42 13 Oct 22
Matheson Heating, Air and Plumbing just installed an HVAC system in our home today. The sales rep Chris, the lead installer Dakota, and their whole team were all prompt, courteous, professional, and very knowledgeable. We are very pleased with the job they all did and highly recommend them.
Joyce Makowski
Joyce Makowski
16:01 12 Oct 22
I had a completely new furnace installed in my house. It was a very efficient, easy install and the Matheson techs did a fantastic job. The salesperson and supervisor, Chris downs followed up on every detail of the install and explained in depth the efficiency of the furnace. His service was outstanding! I would highly recommend Matheson Heating and Air!
Barb Berta
Barb Berta
13:51 11 Oct 22
Just had my new furnace AC and water heater installed yesterday by Matheson. This has been a very easy experience. Knowledgeable, polite and thoughtful employees. Cleaned up everything, answered all my questions and took time to explain how to take care of everything. No pushy sales person and their price was better than the other companies that quoted me the same products. This was a great experience in all areas. I would most definitely recommend that you give them a call for any of your heating or cooling needs you will not be disappointed. Oh one more thing they are even doing the paperwork and applying for my utility rebate!
Mark Chen
Mark Chen
01:07 06 Oct 22
Matheson Heating installed a new furnace in my townhouse the very next day at a very reasonable price, super fast! They cleaned up the site after the installation was done. They are certainly a service provider you can rely on for your needs in home heating and cooling.
Catherine Collins
Catherine Collins
14:04 05 Oct 22
Matheson provided excellent service replacing our 28 year old furnace last week. Project Supervisor Chris Downs clearly explained our options and educated us well about current technologies, the installation process and inspection. The installation crew was polite and highly competent. They answered all of our questions and explained how the new furnace will operate differently from the old one. We appreciate their skill and hard work.
linneya mclain
linneya mclain
14:19 19 Sep 22
We had a Furnace system installed 2 years ago. Today we had our yearly checkup. Trevor Dodge, as always, was so efficient and knowledgeable and certainly pleasant and friendly. We have used Matheson Heating and Air for many many years. They are a terrific company and we would highly recommend them.
Mark Erickson
Mark Erickson
18:15 14 Sep 22
I had hot water tank issues. Pilot light kept blowing out at the worst times. I mean who wants to wake up to a cold shower! After the 5th or sixth cold shower I called Matheson. They sent out a Technician (Jared) who was timely, professional, and went through a series of diagnostic steps to identify the problem. We talked about what he found and he wrote a quote on the spot. I accepted the quote and Jared and a helper were on site the next morning! They updated some duct work, added an outside air return and upgraded the hot water heater. They did an awesome job! I will be using Matheson for other plumbing, heating and cooling services in the future!
Dan McGurn
Dan McGurn
21:25 30 Aug 22
The service man Trevor Dodge was friendly, professional and knowledgeable. He did an excellent job for us and our a/c is running better than ever! We are very pleased with Matheson Heating, Air & Plumbing and would recommend them to anyone.
John Carlton
John Carlton
16:07 19 Aug 22
Jacob did a great job. He took the time to explain repair and maintenance on our water heater. Left the work area very clean!!👍 He also replaced two outdoor spigots.Also answered all of our questions related to the spigots.
Michele Garrard
Michele Garrard
18:23 16 Aug 22
Devon arrived 10 minutes prior to the service time window I chose, which was awesome. He realigned the slot that holds the furnace fan filter which made me an especially happy customer, as I have been struggling with it for over 5 years since I purchased the house!
David Bianchi
David Bianchi
22:13 13 Jul 22
This company went above and beyond, from upper management to the two installerthat were sent to my home. We highly recommend this company.
Monica Gamble
Monica Gamble
16:40 10 Jun 22
We're very pleased with the technician service we've received on-site at our home. We did have an issue with an after hours call; however, the manager was very quick to jump in and rectify it upon being made aware of the problem. It's how these situations are handled that leave a lasting impression on a customer and I am impressed.
Geraldine Neill
Geraldine Neill
17:30 24 Mar 22
I do not live in Waterford anymore.Very good company that I had for 18 years.
Mary Matthaei
Mary Matthaei
14:04 23 Feb 22
I had Matheson Heating install a new water heater for me. Well Justin and Elliott did a fine job. . A fine job I might add. They both were so very,very pleasant and knowledgeable. It is nice to see young man go into a trade. Thank you Matheson and thank you Justin and Elliott.Mary Matthaei
Lou Bartsch
Lou Bartsch
18:09 17 Dec 21
After doing research on companies for a new furnace and A/C unit, Matheson was the choice and we had units installed early 2021. Very competitive pricing and professional. We had success with Matheson previously for other heating issues with our last house and were very satisfied.There was an issue with a part on our furnace a few weeks ago and no heat was producing. With a call to the friendly dispatch, Kevin was sent over and able to service the issue doing everything in his power to get us up and running. I would highly recommend Matheson.
Atomic
Atomic
11:04 11 Sep 21
These guys flat out rock. I have dealt with them for years and they always are honest about the situation. Yesterday the guy literally pulled apart my furnace to get it working and they only charged me for the service call.
Michael Tarkowski
Michael Tarkowski
20:46 18 May 21
I have been using Matheson to service my heat and cool fo over 20 years. Needed new system and got 3 quotes. Choose Matheson 10 months later and they honored the quote. Their crew replaced everything in 4 hours. They found 2 problems from previous installation. Fixed everything additional at no extra charge.People standing next to the new outdoor air conditioning unit when it starts say, wow that’s quiet.
Brigid Greenway
Brigid Greenway
19:07 29 Aug 20
Great service