No other HVAC/plumbing company in this area can match our combination of personal service, exceptional workmanship and quality materials. Check out what your friends and neighbors are saying about working with us.
We had our furnace replaced and added air conditioning a couple of months ago. The high quality work was done promptly and at a fair price. My wife and I couldn't be happier and do not hesitate to recommend Matheson Heating, Air and Plumbing.
01:40 09 Sep 23
Got 6 quotes on the boiler, some were lower and some higher but decided to go with Matheson. Chris showed up on time to quote, and was clearly well versed in boilers and knew exactly what would be best for my situation and what would suit our family most. He's an expert, is trustworthy, and was fair in pricing. On the day of install Chris came out to get his crew going. The crew, led by Jason, were professional, on time and treated the home with care. Chris took his shoes off to walk through the house and Jason put shoe covers on to do a walk through with me. Jason then proceeded to cover up the floors and took care to ensure as little mess as possible was made through installation. The install took approximately 7 hours, and the new setup was superb and works flawlesslyHighly recommend them and will be using them for all my maintenance going forward.
18:18 08 Sep 23
I am so pleased with this company. From the start they had excellent communication and ease of scheduling. Kevin came out and the work that was completed looked very neat and professional. He was prompt and courteous. It is so nice to see such a great hardworking company. I feel very confident in choosing them. I highly recommend them.
18:33 28 Aug 23
We had a furnace and a/c unit installed in 2020; we were very satisfied with workmanship andprice of the complete job. Have had no issue up until last week when our A/C unit quit working.Called for a technician to come out and they sent out Devin to look at our issue. He was right on time and came out the same day to diagnose and repair the problem within the hour. He was very knowledgeable and courteous. Highly recommend your company to my friends and family.
15:22 16 Aug 23
Jeff did a great job installing surge protectors on my air conditioner and furnace. He was on time, courteous and answered all of my questions. I will request him for any further maintenance I need in the future.
16:59 31 Jul 23
Jeff did a great job. Appreciated the text with his picture ahead of arrival, the quick assessment and review of our issue, as well as quick resolution. He recommended some preventative surge protection which I didn’t even know was an option. Would 10/10 recommend.
19:31 25 Jul 23
We chose Matheson when we replaced our original furnace (2010) and AC systems (2016) several years ago. Since 2010, we've benefitted from having an annual service agreement with Matheson. Everyone we've dealt with at Matheson (sales, service, and office teams) has been excellent. Their service technicians are exceptional - always on-time, well-spoken, highly-trained, thorough, and professional. Devin and Jason have been particularly outstanding. Highly recommended
19:19 14 Jul 23
Once again Matheson has come to my rescueBrock installed my water heaterHe went above and beyond to get things done on my only day off. He was kind and considerate. He provided the type of service that you wish you could get from all who service our home. Thanks Brock for caringSo grateful!!!
20:50 28 Jun 23
Jeff was great ,very friendly and knowledgeable. Helped diagnose problems quickly. I needed to replace a thermostat but will do it myself cause price was very high. Give Jeff 5 stars and price company wanted for thermostat 3 star. Wish cost to replace was cheaper and for sure I would have had Jeff replace
23:23 26 Jun 23
Matheson was my choice based on Chris understanding what I needed and what I wanted on the phone and then coming to quote the job prepared with proper equipment sizing for my home. He made it easy to understand the different equipment options, cost and benefits. He offered next day install which was too fast for me because of being out of town that weekend. That never happens these days! A crew did the install Monday and did a professional install protecting my home, were easy to deal with and cleaned the site upon completion. They even walked me through the equipment and answered questions about setting up my ecobee stat for my new two stage HVAC. Very happy guy here.
18:28 21 Jun 23
Very satisfied with Devin Patrick’s work and Matheson’s service. Will recommend to my friends.However Your lightning protection is way over priced and should be just one device to cover both units. I already have my electrical panel protected for the whole house at a much lower cost than you $250 per unit.What does “Did you use this business” mean? I wouldn’t be filling out this out if I didn’t.
12:07 13 Jun 23
Our basement flooded and they were able to come to our house that night. They were able to determine our water heater, water softener, and iron filter all had water damage. Our plumber, Brock did an awesome job getting us new units installed very quickly. Highly recommend!
18:42 10 Jun 23
Installed both new AC and water heater June 2023. Impressed with salesperson Chris, installers Dakota, Jason and Jack. On-time, knowledgeable and fast with good clean-up as well as friendly attitudes/ I had Matheson install my new furnace in 2018, and naturally called them again after a great experience. A super and local business!
23:30 05 Jun 23
We have used Matheson on many occasions for a variety of services and have been extremely satisfied every time. Today they came to repair an outside water tap/valve. This valve had been installed just over a year ago and failed after the winter season. “Just one of those things” that happens through no fault of Matheson or us. Jared and Brock changed it out with no cost for parts or service to us without us even asking for a warranty claim. They are just standup people who do the right thing. Jared has been here several times for other services and is always on time, polite and thorough. When installing a new water heater he went through all of the pipe lines with me explaining which was gas, which was water in and water out. For me this was so helpful. They have also installed a gas line for our range and repaired a gas line connection for our outside grill. There have been several other jobs they have completed for us and it has been easy for us every time. That’s why we continue to use them.
02:03 19 May 23
I had an outdoor plumbing faucet replaced today and an indoor shut off faucet replaced by two plumbers from Matheson Plumbing. One informed he is 3rd generation of the founder (his grandfather) in this family business. How nice! They came out right away, were fast in completing the service, did a great job. They found a solution for the faucet lever that greatly improved ease of operation of shutting it off and on every 6 months. Recommended.
23:38 06 Mar 23
Matheson tech Trevor responded quickly to my call, diagnosed, retrieved the replacement part (circulation pump was burnt/fried) and professionally completed the repair. This is the 2nd time I've used Matheson in last couple years and I highly recommend him and this company!
14:31 06 Feb 23
Matheson has been wonderful! They responded for an emergency maintenance on a weekend in the middle of winter, which resulted in a new system install later in the week in 6-inches of snow. The follow up customer service has exceeded expectations. They came out twice to fix some leaky PVC joints at no extra cost. Matheson takes care of people!
14:49 31 Jan 23
Melissa in customer service was prompt in responding to our online request for a furnace maintenance and was able to dispatch a technician the same day. Kevin went above and beyond to not only tune up our furnace, but ensured our humidifier was operation properly. Unfortunately we had a faulty control board that had to be replaced unexpectedly, but Kevin took the time to secure the part after hours and ensure our furnace was back up and running that evening. Worked with the manager Todd after the repair on some questions and he was friendly and fair in making sure we were happy. We will certainly be returning customers for subsequent HVAC maintenance.
20:48 09 Dec 22
Had a problem with my Furnace cycling too often. Ian identifed it and implemented a workable, affordable solution. I also had Jared and Brock out to do a plumbing inspection. They noticed my well manifold was rusted and needed to be replaced. Took care of it very quickly. Professional. Punctual. Affordable.Nice work guys!
20:43 08 Dec 22
I've been using Matheson for some time now, simply because every experience I have is as good or better than the last - and this time was no exception. I was due for my annual "health check" on the furnace and from the time I was contacted by Todd at the office (to remind me) - through to when Kevin and Jermaine showed up, did there job and reviewed their findings with me, it could not have gone any smoother. What I have come to expect from working with Matheson, is a partner that provides Premier Service, Professionalism and Trust...attributes that seem to be in very limited supply these days. Keep up the GREAT work, team - see you again soon!
21:20 07 Dec 22
While on deployment with the national guard I had a small gas leak from the pipe in my kitchen leading to the stove. This section of pipe was actually installed not too long ago by another local company who was supposed to warranty it, but of course didn't honor it. Matheson was recommended to me by the family readiness and support group (a referral that I then got a second opinion on from my buddy at 1800 water damage just to make sure).The company was able to send someone out to fix the issue in a timely manner. They ended up sending Brock and Jake; both were extreamly kind and informative to my wife. It doesn't happen often that my wife will say "you chose a good company" when it comes to home maintenance stuff... But this was one of those times. The work was done quite quickly/efficiently and at a reasonable price. Would not call them the cheapest service but they are definitely not overpriced.
21:37 03 Nov 22
Water heater repair. This company provides very good service and are available on an emergency basis weekends and after business hours. Byron did a great job working on our water heater very polite and professional. I would recommend this company as we have been using them for 21 years ever since we moved into our home. Never had a bad experience yet ????
18:16 23 Oct 22
Matheson Heating, Air and Plumbing just installed an HVAC system in our home today. The sales rep Chris, the lead installer Dakota, and their whole team were all prompt, courteous, professional, and very knowledgeable. We are very pleased with the job they all did and highly recommend them.When our water heater began leaking and also needed to be replaced, we called Chris at Matheson Heating, Air and Plumbing, a company we knew we could trust. As scheduled, the technicians, Dakota and Colin, were prompt, polite and professional, and did another great job installing a new water heater for us.
23:35 18 Oct 22
I had Chris from Matheson come and give me a cost to update my HVAC system. It was 10 + years old and needed repairs.. I elected to replace everything. The date the crews were to do the replacement they were prompt I was told 8 AM it was 8 AM the crew members knew what needed to be done one went outside and removed the coolant and unit, one other removed the old furnace another installed the intake and exhaust work. It went like clock work. I could say nothing but perfect. Chris even completed and submitted rebate papers for Detroit and Consumers Power. The local inspector came by the next day and said I don’t know why I follow they guys I never find anything.
21:42 13 Oct 22
Matheson Heating, Air and Plumbing just installed an HVAC system in our home today. The sales rep Chris, the lead installer Dakota, and their whole team were all prompt, courteous, professional, and very knowledgeable. We are very pleased with the job they all did and highly recommend them.
16:01 12 Oct 22
I had a completely new furnace installed in my house. It was a very efficient, easy install and the Matheson techs did a fantastic job. The salesperson and supervisor, Chris downs followed up on every detail of the install and explained in depth the efficiency of the furnace. His service was outstanding! I would highly recommend Matheson Heating and Air!
13:51 11 Oct 22
Just had my new furnace AC and water heater installed yesterday by Matheson. This has been a very easy experience. Knowledgeable, polite and thoughtful employees. Cleaned up everything, answered all my questions and took time to explain how to take care of everything. No pushy sales person and their price was better than the other companies that quoted me the same products. This was a great experience in all areas. I would most definitely recommend that you give them a call for any of your heating or cooling needs you will not be disappointed. Oh one more thing they are even doing the paperwork and applying for my utility rebate!
01:07 06 Oct 22
Matheson Heating installed a new furnace in my townhouse the very next day at a very reasonable price, super fast! They cleaned up the site after the installation was done. They are certainly a service provider you can rely on for your needs in home heating and cooling.
14:04 05 Oct 22
Matheson provided excellent service replacing our 28 year old furnace last week. Project Supervisor Chris Downs clearly explained our options and educated us well about current technologies, the installation process and inspection. The installation crew was polite and highly competent. They answered all of our questions and explained how the new furnace will operate differently from the old one. We appreciate their skill and hard work.
14:19 19 Sep 22
We had a Furnace system installed 2 years ago. Today we had our yearly checkup. Trevor Dodge, as always, was so efficient and knowledgeable and certainly pleasant and friendly. We have used Matheson Heating and Air for many many years. They are a terrific company and we would highly recommend them.
18:15 14 Sep 22
I had hot water tank issues. Pilot light kept blowing out at the worst times. I mean who wants to wake up to a cold shower! After the 5th or sixth cold shower I called Matheson. They sent out a Technician (Jared) who was timely, professional, and went through a series of diagnostic steps to identify the problem. We talked about what he found and he wrote a quote on the spot. I accepted the quote and Jared and a helper were on site the next morning! They updated some duct work, added an outside air return and upgraded the hot water heater. They did an awesome job! I will be using Matheson for other plumbing, heating and cooling services in the future!
21:25 30 Aug 22
The service man Trevor Dodge was friendly, professional and knowledgeable. He did an excellent job for us and our a/c is running better than ever! We are very pleased with Matheson Heating, Air & Plumbing and would recommend them to anyone.
16:07 19 Aug 22
Jacob did a great job. He took the time to explain repair and maintenance on our water heater. Left the work area very clean!!???? He also replaced two outdoor spigots.Also answered all of our questions related to the spigots.
18:23 16 Aug 22
Devon arrived 10 minutes prior to the service time window I chose, which was awesome. He realigned the slot that holds the furnace fan filter which made me an especially happy customer, as I have been struggling with it for over 5 years since I purchased the house!
22:13 13 Jul 22
This company went above and beyond, from upper management to the two installerthat were sent to my home. We highly recommend this company.
16:40 10 Jun 22
We're very pleased with the technician service we've received on-site at our home. We did have an issue with an after hours call; however, the manager was very quick to jump in and rectify it upon being made aware of the problem. It's how these situations are handled that leave a lasting impression on a customer and I am impressed.
17:30 24 Mar 22
I do not live in Waterford anymore.Very good company that I had for 18 years.
14:04 23 Feb 22
I had Matheson Heating install a new water heater for me. Well Justin and Elliott did a fine job. . A fine job I might add. They both were so very,very pleasant and knowledgeable. It is nice to see young man go into a trade. Thank you Matheson and thank you Justin and Elliott.Mary Matthaei
18:09 17 Dec 21
After doing research on companies for a new furnace and A/C unit, Matheson was the choice and we had units installed early 2021. Very competitive pricing and professional. We had success with Matheson previously for other heating issues with our last house and were very satisfied.There was an issue with a part on our furnace a few weeks ago and no heat was producing. With a call to the friendly dispatch, Kevin was sent over and able to service the issue doing everything in his power to get us up and running. I would highly recommend Matheson.
11:04 11 Sep 21
These guys flat out rock. I have dealt with them for years and they always are honest about the situation. Yesterday the guy literally pulled apart my furnace to get it working and they only charged me for the service call.
20:46 18 May 21
I have been using Matheson to service my heat and cool fo over 20 years. Needed new system and got 3 quotes. Choose Matheson 10 months later and they honored the quote. Their crew replaced everything in 4 hours. They found 2 problems from previous installation. Fixed everything additional at no extra charge.People standing next to the new outdoor air conditioning unit when it starts say, wow that’s quiet.