Just had our AC checked today and all was well. We use Matheson exclusively on their program to handle our AC and heating along with our whole house standby power supply. We have been on their program since 2006, when we first moved into our new home. There were customers our our when we owned a Dairy Queen and got to know them. They were our first choice for our new home.
I rarely write reviews, but I believe in giving credit where credit is due -
Matheson installed a new water softener, central air for our first floor, and two ductless heads and outside unit for two bedrooms upstairs for more efficient cooling. Everything was handled professionally and promptly from out first interaction with Chris, our sales agent, to Scott and his installation crew. Chris did an excellent job of handling all my questions pre and post installation, and I never felt like he was trying to up sell us, but merely advise on what we truly needed. When our furnace finally goes, I'll definitely be calling Chris again to bring Matheson back into our home!
Matheson replaced my furnace today, and I can't say enough about their professionalism and customer service. There were some unforeseen challenges, but they handled everything that came up and, as promised, stuck with the quoted price. I heartily recommend them.
I have dealt with Matheson since 1983 and have always been very happy with their work. I recently had an issue with work they were supposed to do and when I followed up, they went out of their way to make up for the issue and exceeded my expectations for Customer Satisfaction. Thank you.
Matheson Heating and Cooling was excellent! They really did a through job! I called them at 11:00pm at night and someone actually answered. The Tech called me in 15 min and was at my house by 11:30 PM. Fixed my problem and even help solve a few other issues. The Tech was very knowledgeable and helpful! I will be calling them next time I have an issue. Thank You Matheson!
I had met with Chris the salesmen who was very knowledgeable. After speaking with him I knew I didn't need to see any other quotes. He knew I had no furnace and small children. He was able to have my furnace installed the next morning. He sent Eddie and Jake to do the installation and they were fantastic. I have dogs which they were not concerned abt me leaving them inside with them. They were quick, efficient, and very professional. I will and already have recommended them to friends and family. They finished up and called to see how they should leave my baby gate, my dog and my front door! I love the work they performed and my pooches even loved them! Highly highly recommended!!!!
Matheson Heating has maintained our home's heating and cooling systems since our home was new 22 years ago. They replaced our two gas furnaces in 2007, and our two air conditioning systems this summer. They are a top-notch firm. The employees are excellent to work with: sales, repair, installation, follow-up. SUPER in every way. I highly recommend them for any work you may need to have done.
Rich and Rico did an amazing job! Very professional and efficient with the work they did. I will continue to use them for future uses and will recommend them to friends and family! Cherie in the office is a pleasure to talk to on the phone and is very sweet and professional! I called for an estimate and 45 minutes to an he or so I got a call from Rich saying they were on their way! If I could give them 10 stars I would do so ! Call Cherie she is very helpful and does a great job getting your needs satisfied by getting a hold of the technicians! 10 star company!!!!