The early years were not easy. Building a company from the ground up rarely is. But Ross believed in hard work, straight answers, and keeping his word. Over time, those principles helped earn the trust of homeowners throughout Southeast Michigan and laid the foundation for a company that would continue for generations.
Today, Matheson is celebrating 80 years in business. While we’ve grown considerably since those early days, Ross’s story—and his ideals—remain an important part of who we are.
There’s no denying that Southeast Michigan has changed over the past eight decades. Communities expanded, homeowners’ needs shifted, and heating and cooling evolved from basic equipment into highly engineered comfort systems. Through it all, Matheson continued to grow, adapting to new technologies that were reshaping the industry.
That growth has added up to more than 750,000 completed installations and repairs. But that number represents far more than furnaces, air conditioners, water heaters, and plumbing fixtures. It represents generations of homeowners who trusted Matheson to care for their homes, countless families who turned to us when comfort couldn’t wait, and decades of relationships built one service call at a time.
What Sets Us Apart
Around here, a system that simply works is not the goal. Our elite squadron believes the quality of an installation should be visible. That’s why we pay attention to the details many companies overlook: straight plumbing lines, organized wiring, custom sheet metal fabrication, level equipment placement, and utility spaces that are left clean and orderly.
We often talk about “showroom quality” because it describes exactly what we’re aiming for. Not just equipment that performs properly, but work that reflects care, planning, and technical precision from beginning to end. It’s the difference between getting a job done and living up to the Matheson standard.
The Carrier President’s Award isn’t given out for longevity. NATE certification isn’t earned through years in business alone. Both require a continued investment in technical knowledge and professional development.
That’s why Matheson places such a strong emphasis on training. Our squadron of technicians pursues NATE certification and participates in ongoing Carrier Factory Authorized Training covering diagnostics, installation practices, system performance, and emerging technologies.
That commitment has helped position Matheson among a top-tier group of contractors nationwide and contributed to earning the Carrier President’s Award 10 times. More importantly, it helps ensure our customers receive accurate diagnostics, honest recommendations, and solutions based on years of training and expertise.
The values that shaped Matheson extend far beyond the work. We believe businesses have a responsibility to contribute to the communities that support them. Through involvement in civic organizations, local initiatives, and youth programs throughout Southeast Michigan, we strive to put that belief into practice.
The same philosophy influences how we work with homeowners. Instead of relying on high-pressure sales tactics, we focus on education, transparency, and helping customers make informed decisions. Whether we’re performing a repair or replacing a system, our goal is to create long-term value and lasting relationships. Eighty years after Ross Matheson started the company, we’re still earning our stripes the same way we always have: by taking care of the people who place their trust in us.
Call 248.363.4154 or schedule your visit online. When you’re ready for a team that doesn’t stop until it’s “mission accomplished,” we hope you’ll choose Matheson.
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